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The player from Malaysia complains about an uncertain issue. The player from Netherlands complains about an uncertain issue. The player from India has been accused of opening multiple accounts. The player from Belarus submitted all the required documents, but the casino is asking to send them by post. The case, was successfully resolved, and the player passed through the verification process. After number of weeks, the casino was not able to provide us with any specific information of the player’s request nor any solution, therefore we have closed this complaint as unresolved.
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The player from Mexico has deposited money into casino account but the funds seem to be lost. We’ve rejected this complaint as per the player’s explicit request. The player from Peru is experiencing difficulties withdrawing his funds. The player’s bonus was not credited as the casino claims that they did not send him any promotional offer.
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We had also clarified that we handled complaints related to online casinos only and had limited insight into sports betting issues. Despite this, we had offered to contact the casino on the player’s behalf. The player from France had requested a withdrawal less than two weeks before submitting this complaint. The player claimed that the online casino confiscated his winnings of €49.32 from a welcome bonus, suspecting him of having multiple accounts. He argued that he only had one account and his identity had been verified successfully. The player also reported that he used a VPN, which looked not to be a problem.
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Despite complying with document requests, the account was closed without any given reason. After the investigation and studying proofs from the casino, it was concluded that the player has forged submitted documents. A player from Algeria has been blocked from withdrawing funds until account verification is completed. Despite sending all required documents, the account was closed and funds were confiscated with no given reason. The complaint was rejected as it was sports betting related.
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As a result, we had rejected the complaint due to the player’s lack of response. The player from Mexico had struggled with the account verification process, which had prevented him from withdrawing funds. The casino continued to reject the bank statement provided, even though it showed all the requested data. The player had initially created two accounts, which led to complications during the verification process.
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Based on their privacy policy, the Casino refused to provide reasonable justification and/or solid evidence which could help them and decide this case adequately. The player from Canada had his account in the casino blocked due to accusations of opening multiple accounts. The casino asked him to send several documents in a physical form to a specific address in Mexico. After the documents were received, likely a communication between the complainant and the casino took place, which we do not have more details about. Later, based on the user’s acceptance of the casino’s solution (a refund of deposited funds) and request to close the case, we concluded the complaint was successfully resolved.
We had requested further details and communication records from the player for investigation. However, the player did not respond to our messages, which led to the rejection of the complaint due to lack of information. The player from Pakistan had had their account with 1xbet closed and over $4100 confiscated, following an investigation into alleged multi-accounting.
Despite having received a notification that the withdrawal was complete, the funds hadn’t appeared in his bank account. The player had been in contact with the casino support team for nearly five months, having provided all the requested information, but kept receiving standard responses asking him to wait. The player had made successful withdrawals in the past and had passed the KYC verification. In response to the player’s complaint, the casino had stated that they were waiting for feedback from their payment system. The player disputed this, stating that the casino had already provided an RRN code but refused to provide transfer details.
The player from India had confronted a complicated verification procedure with 1xBet after depositing and winning. When the player attempted to withdraw the profits, the casino had requested various documents and, after their submission, had stated that his account was under verification for 180 days. Additionally, 1xBet’s customer service had not been responsive and helpful. Despite having provided all the requested documents, the issue had remained unresolved. We had informed the player that depositing from a third-party account was against the casino’s terms and that the casino had the right to void winnings and block accounts based on this.
Player’s struggling to pass the verification.
The player had been advised to wait for the refund process to complete. However, due to lack of further response from the player, we had to reject the complaint. The player from Bolivia had been trying to verify his account for a week but it remained in the processing queue. The player reported that the verification process had been ongoing since February 16th and all the documents had been accepted. However, the casino had not provided any updates since then.
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We had asked the player to forward all the relevant communication between him and the casino regarding the issue with his verification. However, the player did not respond to our messages and questions. As a result, we were unable to investigate further and had no choice but to reject this complaint. The player from Algeria deposited 24,000, appearing not to have been credited to their casino account. The player contacted live support and was directed to an email address, but has received no response. The complaint was resolved as the player’s money got credited.
The Complaints Team had advised the player to forward the case to the regulatory body. The player had refused the bonus, insisting on a court case for resolution. The Complaints Team had marked the complaint as ‘resolved’ following the player’s confirmation of the account being reinstated. The player from Argentina, who had been betting regularly for several months, was unable to withdraw winnings from a recent bonus.
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The player cannot deposit or bet anymore despite being in contact with the casino for resolution. 1xBet is an online betting site that offers more than just a sports book; they also have casino, bingo, poker, fantasy football, financial betting and more. Yes, Skrill is definitely the most popular ewallet in the world of sports betting. If you have been transferring money and making online purchases with Skrill, then you know it is a very sharp and discreet option. With Skrill, you keep your bank account safe and at the same time limit your gambling …
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Subsequently, the casino suspended the player’s account for alleged fraud, rejected her verification documents, and declined her payment and account closure requests. The player confirmed that she had not used a bonus and had previously verified her account. After further communication, the casino canceled her gaming contract and transferred her winnings. The issue was resolved as the player confirmed receipt of her winnings.
He said he had requested a withdrawal, it was accepted and he received vouchers to his email. He wanted to use the vouchers but got an ‘invalid vouchers’ error. The casino replied that the player has never provided the documents they had requested from him. Then the casino said that they didn’t have their own payment system suggesting this was a payment provider issue. All this case is very unclear, both parties failed to provide evidence at various stages of the investigation. The player from Argentina has difficulty withdrawing his winnings of 80 USD.
After a thorough review of the provided information, we rejected the player’s complaint as ‘unjustified’. The player from India tried to withdraw his winnings, but all withdrawal requests have been rejected. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved. The player from India has requested a withdrawal less than two weeks prior to submitting this complaint.
The player had played aviator in the casino and some sports games, without accepting any bonuses. The casino had requested a PDF file from Perfect Money, which the player had stated was not provided by the service. The player from Argentina had a pending withdrawal at 1xbet casino. Despite having deposited successfully, he was then asked for verification documents, which he had sent, but hadn’t received a response after three days. We had asked the player to provide more details and documents to verify his identity. The player provided the requested information, but it was discovered that the account belonged to a relative.
1xBet has customers from all over the world, and they often take in people that cannot get access to other betting sites due to country restrictions, etc. There is also a lot of Kenyan players that use 1xBet and are very happy with this bookmaker. 1xBet always tries to offer something new to its customers, and one such feature is the Bet Constructor game. The Bet constructor game offers something a little bit different to regular betting. It’s a game where you the customer, choose line-ups for two virtual teams from players (or teams) participating in real matches.
You can visit the 1xbet official portal not only on a computer. The company offers customers a special mobile application for betting on a smartphone. One type of program is designed for Android-based smartphones, the other is for iOS-based devices.
In Multi-Live you can create your own page by adding online events which you want to follow. Once you create your own list of games you want to follow, you can place bets on all of them simultaneously. This way you’ll be able to follow only events you want to follow and won’t get lost in the 1xBet full live offer. Withdrawing it is a bit harder, but this is because of legislative reasons. Bookies have to do what is called “Know Your Customer” or “KYC” checks before paying out, so when making a withdrawal request it’s probable that you will get asked for proof of ID etc.
You can always visit the websites for Bitcoin, Ethereum, XRP, Litcoin, or anything else of interest to learn more about how these work. You can also visit a website like CoinMaretCap.com to get live data on how much these are worth. 1xBet accepts payments through various cryptocurrencies, most notably the Bitcoin. You’d have to get a dedicated currency wallet and purchase the currency beforehand.
1XBet has renewed its global partnership with FC Barcelona to continue to serve as the Spanish giant’s official betting partner for five more seasons. Use this service to order a certified copy of a document from a company’s filing history. Remember that you have the option to use the Euro, British pound, or American dollar when playing on the site. The place will convert your Kenyan currency to whichever one of these you wish to use when playing.
The casino acted in accordance with its Terms and Conditions. The player struggles to withdraw his money for unknown reason. The complaint was closed as the player do not intend to play in the casino anymore and wish to close the complaint. The player from Ukraine has been blocked and his winnings confiscated without further explanation. The player from Mexico is complaining about the two-factor authentification which is required when accessing the casino account.
On the bookmaker’s site, you can also find Live-accumulator created by experts. By placing bets in the «live» mode, you can watch the broadcast of the selected event. Another Live is interesting by the presence of a special feature — 1xZone. This is an interactive system in which you can guess which event will happen next in a particular match.
